Trust Pilot Reviews

Here at Joyetech UK we are very proud of our high-quality products and our expert customer service. We appreciate all the reviews and feedback that we receive, and below you will find a good selection from Trust Pilot. As new reviews arrive these are autonomically updated.

5 Star Service.

  • review stars
    Excellent communication, service and delivery, of parts requested.

  • Mr Murdoch - 21 January 2017

Good well thought out stylish product

  • review stars
    Evic vtwo miniLove it, works well and the screen is clear and stylish. Nice size to hold but it can slip in your hand. The gel skin that comes with it works well but doesn't look great and hides the style of the product. I would like to see pre cut self adhesive rubber panels that you could stick to provide better grip in the hand.

  • Charlie Keller - 20 January 2017


  • review stars
    Found what I wanted with ease and 3 days from click to delivery, will use again.

  • Rachel - 20 January 2017

Excellent service ordered one day arrived the next very helpful on the phone

  • review stars
    Superb service

  • John - 19 January 2017

Great products

  • review stars
    I have bought 2 vapes recently great products and quick delivery really pleased and no cigarettes since starting having smoked for nearly 40 years thanks Joyetech

  • Wend61 - 18 January 2017


  • review stars
    Fast delivery, original items.

  • Eoin - 18 January 2017

Top service

  • review stars
    Always good products, and fast reliable delivery service. Good offers usually available but would be good to see a bigger discount on multi buy eliquid on a permanent basis. Otherwise, top quality company I have used for over 3 years now.

  • Mr Ryan Fortescue - 18 January 2017

Great service

  • review stars
    Came quickly product as described

  • Maxine mathers - 18 January 2017

Good Service

  • review stars
    Good product fast delivery

  • Adam F - 18 January 2017

I recommend this company to anyone

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    Excellnet ! :)

  • Donika Petrova - 17 January 2017


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    Verry good produks- very happy. Preben

  • Annette Hill - 16 January 2017

Very easy to go round website, order and prompt dispatch of items.

  • review stars
    I've ordered several times from Joyetech which was recommended by my son to my husband.Great offers, discounts and the flavours to choose from and always fast delivery.

  • M. Karmali - 14 January 2017

great service as always :-)

  • review stars
    I ordered them up and within a day the order came, great customer service

  • Simon Searle - 14 January 2017

Great service

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    Very fast delivery, even with the cheapest option.Great products and reasonably priced juices.Highly recommended

  • Sam - 13 January 2017

Quick delivery, excellent product

  • review stars
    Purchased EGO AIO was delivered to Australia quickly, happy with product so far

  • Janice Campbell - 12 January 2017

Happy customer

  • review stars
    Love my new device and best price out there. Was told I'd get an email once sent but never did get one. Minor details but did get here quick and well packaged. Will go direct more often, thanks joytech

  • daynedemmer - 12 January 2017

Super service great products

  • review stars
    Brilliant service great products

  • Craig Whitehead - 12 January 2017

Very good service

  • review stars
    Good prices and fast delivery

  • Louie Molin - 10 January 2017


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    Great service, came when it should, love this mod

  • Gary Forshaw - 10 January 2017

Great product, great service!

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    Joytech products are definitely solid and reliable. If you add great service - fast response time and help - you cant go wrong with Joytech. I have eGrip 2 and its a really nice ecig.

  • PJ - 9 January 2017

Excellent service

  • review stars
    Easy to use website, great value purchase and quick delivery

  • Ashleigh - 6 January 2017

Fantastic Service

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    Had an issue with a recent purchase however team at joyetech swift to correct made up with new ecig. Special thanks to Amy at customer service. Will 100% continue to use joyetech in the future.

  • Luke OBrien - 5 January 2017

Perchaised a new battery mod

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    Great customer service, very helpful,great product and fast delivery over the festive period Easy 5 stars will use again

  • Mat oxy - 5 January 2017

Fantastic service

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    Cannot rate these guys any lower than 5 stars. You get what you wanted before you thought it was possible. Outstanding. Oh and the device: Elitar is excellent too!

  • Andy Torrington - 5 January 2017

awesome company to buy from

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    Bought an eVic Mini from these guys and could not fault it. When I rang up to buy it with some queries about the product their customer support was flawless and so friendly. I will definetly shop with them again!

  • aaron lewis - 5 January 2017

Great products

  • review stars
    Had both a battery and a tank from here love both can't fault them.

  • Danielle Hurst Kelly - 5 January 2017

Perfect choice!!

  • review stars
    Great products with good offers. Fast delivery also.

  • Larry Keso - 4 January 2017

Great as usual from Joystick UK. Fa

  • review stars
    Great as usual from Joystick UK. Fast delivery and fab products.

  • Andrew Walker - 30 December 2016

Excellent Customer service

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    Bought 2 x egrip 2 . 1 was faulty . Called customer services sent out new unit straight away no quibble have new unit all works fine. Excellent customer service if you need it would defiantly buy again .

  • Dave . S - 30 December 2016

Excellent service

  • review stars
    Great company. Handle customers with cares. Definitely recommend to everyone I know.

  • pattie - 28 December 2016

Job well done

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    No Hassle or hesitation. Delivery on time. Very good!

  • Arek - 27 December 2016

Excellent service !

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    Great products and very fast delivery.

  • mark spicer - 22 December 2016

Swift and easy service

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    Easy to order, swift delivery. Would recommend.

  • Teresia Bennett - 19 December 2016

Fast Delivery

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    Fast delivery.....

  • Stephen smith - 19 December 2016


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    Would highly recommend this company, fast delivery fast dispatch, no problems at all! Thankyou!

  • rhiann - 17 December 2016

Wismec Vicino E-cig Kit

  • review stars
    Excellent company to deal with, 1st class product.

  • Simon - 16 December 2016

Replacent of my rx 2/3

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    I had problems with my mod only less than 3 months old.the company sent me an envelope for free return postage. Because it couldn't be repaired I had a brand new mod sent out within a week. Well impressive. Well done joytech.

  • Carl Prentice - 13 December 2016

Awesome Service

  • review stars
    Great service and fast delivery. Have been a customer for years and will remain one.

  • Tim Green - 12 December 2016

very good service

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    amazing service very happy

  • Shaul Brody - 12 December 2016

Great product and service!

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    Easy to order, fast delivery and great product

  • Kay Richardson - 12 December 2016

Excellent Seller

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    I have been dealing with Joye tech for many years now and have always found them helpful. The products as sold by them are first class.

  • Tony Diggins - 11 December 2016

as close to instant delivery as you can get

  • review stars
    Easy to find what you need and quick to process when you do. Delivery is super quick also - great if all your atomizers have gone 'pop'! Thanks joyetech

  • ian mitchell wemyss - 10 December 2016

Excellent service

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    Easy to use website, quality products and quick delivery. Thank you.

  • Mario Georgiou - 10 December 2016

Great company.

  • review stars
    Have done business with Joytech and TECC for the last 2 or 3 years and have found them to be fast in delivery and good reliable products.

  • Roy Ansell - 9 December 2016

Reliable Company

  • review stars
    Made several purchases of e cig products from Joyetech, always reliable service with good quality products and sort out any problems quickly

  • paul - 9 December 2016

Great Black Friday deals - cheers!

  • review stars
    Great service!

  • JS74 - 9 December 2016

Best E-cig for me

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    I have tried different e-cigs, but Joyetec Ego One, and now Vismec Vicino have been the best by far. Their atomizers last a lot longer than the ones from other companies, the throat hit is really good and the battery life is very good as well. I am not a fan of Joyetech e-liquids.

  • Jennifer - 9 December 2016

Great service

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    Needed some coils for my e-cig easy to find on web site, easy ordering process and very quick delivery very happy with all round service

  • Karlen - 8 December 2016

All good

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    Very Good. 5**

  • J. A. - 8 December 2016

customer service

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    Fantastic customer service and fast delivery. I would use this company again without question

  • Luke Bourgaize - 8 December 2016

5 stars

  • review stars
    Great products and prices with quick delivery

  • Matt - 8 December 2016

one stop for everything.

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    Had to get some new atomizer heads after a bad experience from another supplier. These work great and are a joy to use. Thank you. 'I'll be back...'

  • Phil Clark - 8 December 2016

fast service great product

  • review stars
    would buy another

  • stephen brentano - 8 December 2016


  • review stars
    Quality product. Great service. Pleasure to deal with

  • Joseph d Lister - 8 December 2016

Great service and really nice quality and great prices

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    Always arrives really quick and lots of special offers very happy with service

  • e o collen - 8 December 2016

Good service

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    Fast reliable service and excellent product.

  • Mr. B - 8 December 2016


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    Fantastic company. I have placed multiple orders in the last 2 years and have always been impressed by the quality of their products and the efficiency of their service and delivery. Would highly recommend.

  • Tim - 1 December 2016

Recommend to anyone wanting good customer service

  • review stars
    Really good quality vapourisers at a good price. Excellent service very quick delivery, would highly recommend.

  • Lynne - 26 November 2016

Outstanding service

  • review stars
    My order arrived very quickly and items were as described. Unfortunately there was a manufacturers fault with one of my items. I called Joyetech and spoke to Ibrahim who was superbly helpful and a joy to deal with, he sent out a replacement immediately which arrived the next day and also sent an envelope for me to return the defective product. Replacement product worked brilliantly. I would have absolutely no qualms about using this company again. Thanks.

  • Ian - 12 November 2016

Outstanding service

  • review stars
    Buy with confidence and you will not be disappointed.From ordering to delivery,robust packaging and next day delivery.Attentive professional customer service.

  • Steve - 8 November 2016


  • review stars
    Awesome great service and fast delivery

  • Andrew - 6 November 2016

Good vendor

  • review stars
    good quaity products,fast delivery and they often have excellent clearance bargains.

  • paul - 5 November 2016

The three Gs great mods, great prices and great delivery

  • review stars
    Cheaper than on the high Street and a great selection of quality mods and accessories, they have a brilliant clearance outlet and with delivery within a couple of days you can't ask for more.

  • Tonia Liggett Plant - 4 November 2016

Right product, right place, on time.

  • review stars
    Ordered, received the correct, genuine parts the next day. There really is nothing more to say. They do what they say; something which is in short supply with some companies these days.

  • Stephen - 4 November 2016

Excellent, efficient and trustworthy!

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    Really happy from start to finish

  • Michelle - 4 November 2016


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    Great site really quick delivery with excellent product

  • phil - 2 November 2016

Experience as it should be

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    Super fast delivery and TOP quality products....

  • CARWORKS - 2 November 2016

Excellent Service

  • review stars
    Quick, quality service. Recommended

  • Lea Small - 2 November 2016

Joytech ego aio box

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    Fantastic, highly recommend, fast delivery

  • Franco - 2 November 2016


  • review stars
    Purchased more than one..excellent price..speedy delivery and great communications..thankyou

  • jayne baker - 1 November 2016

Amazing Speed of deliver

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    Great product and I couldn't believe how quickly the goods were delivered, many thanks would thoroughly recommend them!

  • Anthony Lord - 31 October 2016

evic mini

  • review stars
    excellent service

  • margaret - 30 October 2016

Perfect site and best quality

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    I can recommend in 100% that website. Best quality and best prices and fiber optic dispatch.

  • Marcin - 29 October 2016

Fast delivery

  • review stars
    Easy to navigate website - great product, will not use any other

  • Ian Dunlop - 28 October 2016

A Newcomer to Joyetech

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    Over the past month I have purchased Mods, Tanks & Coils from Joyetech and been stunned with the quality and performance. On two occasions I wanted some technical advice so called Joyetech. Phone answered promptly and great impartial advice given. Thank You.

  • David - 26 October 2016

Excellent service provided.

  • review stars
    Brilliant service provided! 5 stars of 5. The stuff is always helpful. Quick response. I really recommend this company for all smokers/vapers.

  • TP - 26 October 2016

Quick delivery, quality item (eVIC mini 2 Kit) highly recommended

  • review stars
    Quick delivery, quality item (eVIC mini 2 Kit) highly recommended.

  • Jamie - 26 October 2016

Joytech all in one

  • review stars
    All in one joytech is the. Best i have tried no leaking. Easy to fill will only buy from joytech directly from now on since buying. All in one i enjoy vaping

  • Denise - 26 October 2016

Honest and correct,

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    Wanted to have my order shoppend to europe, as this is not possible my money was directly refunded.Thanks

  • Debra - 25 October 2016

Fantastic products and super quick delivery

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    Absolutely great company a fantastic products with super fast deliveries, I wouldn't go anywhere else now

  • David - 25 October 2016


  • review stars
    Excellent service with great products and fast delivery

  • richard beckett - 25 October 2016

Wismec Motiv

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    Ordered next day delivery and guess what! It arrived the next day, would recommend to anyone

  • Mr Peter fitzpatrick - 24 October 2016

Fast, efficient service.

  • review stars
    A perfect shopping experience. Fast, efficient service.

  • Mr Stephen Sherman - 23 October 2016


  • review stars
    Great products. Well packaged and quick delivery.

  • Mr Tim Greenwood - 22 October 2016

fast delivery

  • review stars
    excellent service and fast delivery. thank you.

  • soyel - 20 October 2016

Joyetech aio

  • review stars
    Just recieved order number 2 as always posted very quick well wrapped. Why go anywhere else. Prices good. liquids are good. Customer suport exellent

  • Mr Mark Compton - 20 October 2016

Very good service

  • review stars
    Joyetech have very good customer service. They always respond promptly with clear advice and offer appropriate help to solve any problems.

  • Sarah - 19 October 2016

Prompt service

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    Informative website with all products easily accessible.Easy to use with different payment options.Prompt and accurate service. Goods arrived next day on standard delivery.

  • Jonathan - 18 October 2016


  • review stars
    The customer service is good they are answering my emails quickly.Only the delivery company is not the best my parcerls are lost twice but after joyetech sent it again so thank you.

  • Adam - 18 October 2016

Ego a10.

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    Quick delivery, excellent product

  • julie lock - 18 October 2016


  • review stars
    had the items i wanted at the right price, quick delivery too

  • george mackenzie - 16 October 2016

91 Item(s)